Microgaming's Terms & Conditions — Explained in plain Bengali

To open an account with Microgaming, you must meet a few basic requirements. These conditions apply equally to all members — no exceptions.

• You must be at least 18 years old at the time of registration. A national ID card or passport may be requested at any time for age verification.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts may be suspended and balances forfeited.
• All information provided during registration must be accurate and truthful. Accounts created with false information may be suspended at any time.
• Members are solely responsible for keeping their account password confidential. Sharing login credentials with anyone else is strictly prohibited.

All payment-related policies at Microgaming are fully transparent. Please read them carefully before making a deposit or requesting a withdrawal.

• The minimum deposit amount is ৳100 (Mobile Pay / Nagad / Rocket). Maximum deposit limits vary by payment method.
• Deposits are generally instant — funds are added to your wallet as soon as the payment is confirmed. Any issues are resolved within 24 hours.
• A fully completed KYC verification is required before making a withdrawal. Additional documents may be requested for larger amounts.
• Withdrawal requests are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days.
• Withdrawals are made using the same payment method originally used to make the deposit.

Microgaming's bonus offers are exclusive benefits for members. However, each bonus comes with conditions — failure to meet them may result in the bonus being forfeited.

• The welcome bonus is available to new members only and can be claimed once per person.
• Most bonuses come with wagering requirements (typically 20x to 40x). This means you must place bets totalling a specified multiple of the bonus amount before any withdrawal can be made.
• Winnings from free spins generally expire if not used within 7 days.
• While a bonus is active, certain games (such as some Sports Betting markets) may not count toward the wagering requirement.
• Microgaming reserves the right to modify or cancel any bonus offer, though members will be notified in advance.

Microgaming treats your personal information and financial transactions with the utmost seriousness. Our security measures comply with the highest industry standards.

• All data transmission is secured with 256-bit TLS 1.3 encryption.
• Your personal information is never sold or rented to third parties for marketing purposes.
• Payment details are never stored on Microgaming's servers — every transaction is processed through a PCI-DSS compliant payment gateway.
• Microgaming runs an AI-powered anti-fraud system around the clock, 24/7.

For full details on our privacy practices, visit our Privacy Policy Visit page.

Microgaming believes gaming is for entertainment, not addiction. We encourage all members to play responsibly and provide all necessary support free of charge.

• Self-Exclusion: Lock your own account for anywhere between 24 hours and 6 months.
• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Enable automatic logout after a set period of inactivity.
• Reality Check: Set reminders to track how long you've been playing.

Learn More Responsible Gaming Go to page.

Microgaming members may close their account at any time at their own discretion. Microgaming also reserves the right to close accounts under certain circumstances.

• To close your account, submit a request via email or Live Chat. If you have a remaining balance, please withdraw it first.
• Microgaming may close or suspend an account for any of the following reasons: providing false information, operating multiple accounts, bonus abuse, or fraudulent activity.
• Upon account closure, any valid balance (excluding bonuses) will be returned to the member.

Microgaming is committed to resolving any issues promptly and fairly.

• Step 1: Contact our support team directly via Live Chat or email.
• Step 2: If support is unable to resolve the issue, it is escalated to the management team.
• Step 3: With the consent of both parties, the matter is settled through an independent third party.
• An initial response will be provided within 72 hours of submitting a complaint.

This section outlines some of Microgaming's general policies and conditions that apply across all areas.

• Microgaming reserves the right to update these terms at any time. Members will be notified by email and on-site at least 7 days before any changes take effect.
• Microgaming is not liable for losses caused by technical issues or force majeure.
• The site or app may be temporarily unavailable during scheduled maintenance. Advance notice will be provided.
• These terms are available in both Bengali and English. In the event of any conflict, the English version shall prevail.