Yes, enabling Two-Factor Authentication (2FA) on your Microgaming account is strongly recommended. With 2FA active, even if someone knows your password, they cannot access your account — because every login requires a 6-digit OTP sent to your mobile, and entry is denied without it.
Steps to enable:
- Log in to Microgaming and click the profile icon in the top right corner.
- Go to the "Settings" or "Security" section.
- Find the "Two-Step Verification" option and click "Enable".
- A verification code will be sent to your registered mobile number — use it to confirm.
- From this point on, an OTP will be required every time you log in.
Microgaming currently supports two interface languages — Bangla (Bangladesh) and English. By default, users accessing from a Bangladeshi IP address will see the Bangla interface.
How to Change the Language:
- Look for a flag icon at the very bottom of the page or on the right side of the top navbar.
- Clicking on it will display a list of available languages.
- Selecting your preferred language will instantly switch the entire interface.
- Your preferred language is saved while you're logged in, so you won't need to change it again next time.
Microgaming keeps a complete history of every bet and transaction in your account. Once logged in, you'll find these under two separate sections:
How to view your betting history:
- Log in and click on the profile icon.
- Go to the "My Bets" or "Betting History" section.
- You can filter by date range, game type, and result (win/loss/ongoing).
- Full details of each bet — stake amount, odds, result, and time — are all visible.
How to view your transaction history:
- Select "My Wallet" or "Transaction History" from the profile menu.
- You'll find separate tabs for deposits, withdrawals, and bonus credits.
Maximum 90-day History is available to view directly. If you need records older than this, contact support — they'll send them to you by email.
When depositing via Mobile Pay, Nagad, or Rocket, Anywhere from 30 seconds up to a maximum of 5 minutes credited to your account. On rare occasions, network congestion or payment gateway issues may cause a delay of 15–30 minutes.
If your deposit hasn't gone through, follow these steps:
- First, confirm whether the Mobile Pay transaction was successful by checking your SMS or the app's transaction history.
- Refresh your Microgaming account and check your "Transaction History".
- Note down your Mobile Pay Transaction ID (TrxID).
- If it still hasn't arrived after 30 minutes, contact live chat with your TrxID, amount, and time.
If a deposit fails: If a Mobile Pay payment is deducted but does not reflect in your Microgaming account, the amount is automatically refunded within 72 hours. If it isn't, contact support with your TrxID.
Yes, Microgaming's Live Casino features real human dealers who run the games via HD video streaming from a live studio. It's an experience completely unlike a standard online casino.
What you get in Live Casino:
- Live Baccarat: The most popular option — bet on either the Player or Banker side.
- Live Roulette: Both European and American versions are available.
- Live Blackjack: Try to reach 21 points against the dealer.
- Others: Dragon Tiger, Andar Bahar, Teen Patti।
How to Get Started:
- Log in to your account and Popular Games Select "Live Casino" from the category menu.
- Click on your preferred game and the video stream will begin.
- Select your chip amount from the betting panel below, place your bet, and click "Deal/Spin".
Minimum bets generally start from ৳20. A stable internet connection (4G or WiFi) ensures the best experience.
Some profile details on Microgaming — such as your name and date of birth — cannot be changed after KYC verification. Your mobile number cannot be updated directly from Settings for security reasons; this must be done through support.
How to change your mobile number:
- Reach us via Live Chat or email at support@microgaming.world.
- Provide your old and new mobile number.
- You will be asked for your NID number or date of birth for identity verification.
- Once verified, your number will be updated within 24 hours.
Information you can update yourself:
- Profile Picture
- Contact Information
- Password (if you know your current password)
- Notification Preferences
Yes, you can start with a very small amount on Microgaming. The minimum deposit varies by payment method:
- Mobile Pay: Minimum ৳100
- Nagad: Minimum ৳100
- Rocket: Minimum ৳150
- Bank Transfer: Minimum ৳500
- Crypto: The amount depends on the exchange rate (typically equivalent to $5)
On Your First Deposit 150% Welcome Bonus meaning a ৳100 deposit becomes ৳250 (bonus wagering requirements apply). Maximum bonus up to ৳5,000.
There are no hidden charges on deposits. However, your payment provider (such as Mobile Pay) may apply its own transaction fee, which is outside Microgaming's control.